At Gulmehar, we are dedicated to ensuring your satisfaction with our products. If you find any reason to return or exchange your purchase, please review our policy below:
Returns:
- Items must be returned within 7 days of the purchase date.
- All items must be in their original condition, unworn, unwashed, and with all tags attached.
- Refunds will be issued to the original payment method used for the purchase.
- Original shipping charges are non-refundable.
Exchanges:
- Exchanges are accepted within 7 days of the purchase date.
- All items must be in their original condition, unworn, unwashed, and with all tags attached.
- Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.
How to Return or Exchange:
- Contact our customer service team at info@gulmehar.com or call us at +92-326-6331010 to initiate the return or exchange process.
- Package the item(s) securely in the original packaging, if possible.
- Include a copy of the original invoice or order confirmation.
- Ship the item(s) to: P-28 Al Noor Block Faisal Garden Faisalabad
- Once we receive the returned item(s), we will process your refund or exchange within 7 business days.
Non-Returnable Items:
- Items marked as final sale.
- Items purchased using a promotional discount code or during a sale event.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.
Questions or Assistance: If you have any questions about our return and exchange policy or need assistance with a return or exchange, please don't hesitate to contact our customer service team at info@gulmehar.com or call us at +92-326-6331010