At Gulmehar, we are dedicated to ensuring your satisfaction with our products. If you find any reason to return or exchange your purchase, please review our policy below:

Returns:

• Items must be returned within 7 days of the purchase date.
• Return for refund is only applicable if article is faulty or damaged. 
• All items must be in their original condition, unworn, unwashed, and with all tags attached.
• Refunds will be issued to the original payment method used for the purchase.
• Original shipping charges are non-refundable.

Exchanges:

• Exchanges are accepted within 7 days of the purchase date.
• All items must be in their original condition, unworn, unwashed, and with all tags attached.
• Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.

How to Return or Exchange:

1. Contact our customer service team at info@gulmehar.com or call us at +92-326-6331010 to initiate the return or exchange process.
2. Package the item(s) securely in the original packaging, if possible.
3. Include a copy of the original invoice or order confirmation.
4. Ship the item(s) to: P-28 Al Noor Block Faisal Garden Faisalabad
5. Once we receive the returned item(s), we will process your refund or exchange within 7 business days.

Non-Returnable Items:

• Items marked as final sale.
• Items purchased using a promotional discount code or during a sale event.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

Questions or Assistance: If you have any questions about our return and exchange policy or need assistance with a return or exchange, please don't hesitate to contact our customer service team at info@gulmehar.com or call us at +92-326-6331010